Thursday 12th July 2012

“Hi Louise
I am pleased to tell you that I have just had my Honda Jazz repaired for a reasonable price and not the $1800 that was first suggested by my insurance company.  I have to thank you for your help in providing the right words to use, it was probably the difference since the insurance company were talking about some of the things you mentioned; new skins, paint blends etc.  I am pleased with the work and really happy with the outcome.
Again thanks for your advice. I really appreciate it.