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Because We are Different

 

Why is Scratch Magic Different to Other Mobile Services?

Most mobile repair services are either franchise based with the owner/ operator having minimal training and only on-the-job experience or spray painters who have escaped from the booth to start their own business. In both cases, they often have very little to no small business experience which is reflected in their poor communication and orgnisational skills.

Scratch Magic has been operating as a mobile scratch repair business for 17 years. The work is carried out by qualified spray painters and panel beaters who each have over 18 years hands-on experience.

The business is run by Louise who, for the last 25 years, has owned and operated a variety of businesses in the service industry.

The knowledge she has gained is put to good use ensuring all variables associated with each job are taken into consideration.  This ensures every customer’s Scratch Magic experience is not only smooth running but problem free and enjoyable as well.

Scratch Magic places the utmost priority on providing a service that is:

  • punctual
  • polite
  • communicative
  • friendly
  • informative
  • and able to complete the job to your satisfaction in a quick and  effective manner, leaving a minimal impact on the worksite of each job carried out.
  • “We tidy and clean up after ourselves” even though repairing cars is a messy business we endeavour to leave your property as clean and tidy as we found it.

Scratch Magic can’t guarantee you the cheapest prices in town, but we can guarantee you the best value for money – the best possible level of repair for a fair price.